Effective
Managerial Communication:
Competencies
for a New World of Business
Instructor: Mikel
G. Edwards, Ph.D.
Course
Description and Goals:
This course is a
general survey of the importance of business communication in commerce.
It is designed to help you gain valuable insights into understanding, communicating
with, and motivating people in the business environment.
Leadership strategies will be presented to help you acquire the awareness
and expertise needed to communicate and succeed in the world of business.
Class participation, thoughtful communication and effective writing are
important skills needed to successfully complete this course. Why
enroll in this course? To: 1) expand your competencies in
writing in the emphatic and active voice style for different stockholders;
2)
learn to present under difficult and unplanned circumstances; 3)
evaluate the work of others and deliver constructive feedback; 4)
manage better meetings; and 5) enhance your ability to write and
evaluate corporate strategy documents.
Course
Requirements:
Being on
time is important. All assignments that are not completed on
time will be marked down. All students registered in this class
will be required to attend class sessions and complete all assignments.
Students must provide and receive constructive feedback. Note:
Instructor has discretion to assign make-up work in case of absence(s).
Students will be required to actively communicate with the instructor by
email.
Useful
Reading:
This listing is provided as a starting
point for the student. The ISBN permits you to order the book
from any location. A link to information about the book at
amazon.com
is also provided to save you time. By using this Internet link you
can locate a wide range of literature related to each text listed below.
Following a careful review of the first text which is required, focus on
an area(s) of value to you rather than trying to read all of this material
in the next few weeks.
Business and Management Communication:
A Guide Book (4th Edition) Required
Text
by Ritch Sorenson, Grace Debord, Ida Ramirez
Paperback: 294 pages ; Dimensions (in
inches): 0.47 x 11.60 x 6.88
Publisher: Prentice Hall; 4th edition
(January 15, 2001)
ISBN: 0130870536
http://www.amazon.com/exec/obidos/tg/detail/-/0130870536/qid=1060674001/sr=1-1/ref=sr_1_1/104-5371026-3593507?v=glance&s=books
The Elements of Business Writing:
A Guide to Writing Clear, Concise Letters, Memos, Reports, Proposals, and
Other Business Documents
by Gary Blake, Robert W. Bly
Paperback: 160 pages ; Dimensions (in
inches): 0.45 x 8.25 x 5.53
Publisher: MacMillan Publishing Company;
1st edition (August 1, 1992)
ISBN: 0020080956
http://www.amazon.com/exec/obidos/ASIN/0020080956/qid=1060586008/sr=2-1/ref=sr_2_1/104-5371026-3593507#product-details
Business English: A Complete Guide
to Developing an Effective Business Writing Style
by Andrea B. Geffner
Paperback: 351 pages ; Dimensions (in
inches): 0.86 x 10.82 x 7.82
Publisher: Barrons Educational Series;
3rd edition (January 1998)
ISBN: 0764102788
http://www.amazon.com/exec/obidos/tg/detail/-/0764102788/ref=pd_sim_books_3/104-5371026-3593507?v=glance&s=books
Communicate or Die: Getting Results
Through Speaking and Listening (The Global Leader Series)
by Thomas D. Zweifel
Paperback: 128 pages ; Dimensions (in
inches): 0.43 x 9.16 x 5.98
Publisher: SelectBooks; (July 2003)
ISBN: 1590790529
http://www.amazon.com/exec/obidos/tg/detail/-/1590790529/qid=1060591028/sr=1-37/ref=sr_1_37/104-5371026-3593507?v=glance&s=books
Harvard Business Review on Effective
Communication (Harvard Business Review Paperback Series)
by Ralph G. Nichols, Harvard Business
School, Chris Argyris
Paperback: 206 pages ; Dimensions (in
inches): 0.68 x 8.27 x 5.55
Publisher: Harvard Business School Press;
1st edition (October 1999)
ISBN: 1578511437
http://www.amazon.com/exec/obidos/ASIN/1578511437/qid=1060586902/sr=2-3/ref=sr_2_3/104-5371026-3593507
How to Prepare, Stage, and Deliver
Winning Presentations
by Thomas Leech
Paperback: 336 pages
Publisher: AMACOM; 3rd edition (February
2004)
ISBN: 0814472311
http://www.amazon.com/exec/obidos/tg/detail/-/0814472311/qid=1060588471/sr=1-6/ref=sr_1_6/104-5371026-3593507?v=glance&s=books
Wake 'Em Up! : How to Use Humor &
Other Professional Techniques to Create Alarmingly Good Business Presentations
by Thomas Antion, Tom Antion
Paperback: 336 pages ; Dimensions (in
inches): 0.75 x 9.00 x 6.00
Publisher: Anchor Pub; Revised edition
(March 1999)
ISBN: 0926395165
http://www.amazon.com/exec/obidos/tg/detail/-/0926395165/qid=1060590443/sr=1-13/ref=sr_1_13/104-5371026-3593507?v=glance&s=books
Kiss, Bow, or Shake Hands: How to
Do Business in Sixty Countries
by Terri Morrison, Wayne A. Conaway, George
A. Borden, Hans Koehler
Paperback: 440 pages ; Dimensions (in
inches): 1.32 x 10.02 x 7.04
Publisher: Adams Media Corporation; 1st
edition (April 1995)
ISBN: 1558504443
http://www.amazon.com/exec/obidos/tg/detail/-/1558504443/qid=1060588213/sr=1-12/ref=sr_1_12/104-5371026-3593507?v=glance&s=books
Blunders in International Business
by David A. Ricks
Paperback: 172 pages ; Dimensions (in
inches): 0.44 x 8.46 x 5.46
Publisher: Blackwell Publishers; 3rd edition
(January 2000)
ISBN: 0631217762
http://www.amazon.com/exec/obidos/tg/detail/-/0631217762/qid=1060675143/sr=1-1/ref=sr_1_1/104-5371026-3593507?v=glance&s=books
Managing Cultural Differences: Leadership
Strategies for a New World of Business
by Phillip R. Harris, Robert T. Moran
Hardcover: 474 pages ; Dimensions (in
inches): 1.32 x 10.35 x 7.32
Publisher: Gulf Professional Publishing;
5th edition (June 28, 2000)
ISBN: 0877193452
http://www.amazon.com/exec/obidos/ASIN/0877193452/qid=1060675261/sr=2-1/ref=sr_2_1/104-5371026-3593507
Absolute Honesty: Building a Corporate
Culture That Values Straight Talk and Rewards Integrity
by Larry Johnson, Bob Phillips
Hardcover: 292 pages ; Dimensions (in
inches): 1.12 x 9.26 x 6.54
Publisher: AMACOM; 1st edition (May 2003)
ISBN: 0814407811
http://www.amazon.com/exec/obidos/tg/detail/-/0814407811/qid=1060591449/sr=1-63/ref=sr_1_63/104-5371026-3593507?v=glance&s=books
Other learning materials as assigned in class. Class links are found in the "Managers' Forum" at: http://www.eastwest-global.com/managers/forum.htm
© Mikel G. Edwards
All rights reserved.