Managing Cultural Differences:
Leadership Strategies for a New
World of Business
The Boeing Institute of International Business
Executive Master of International Business
Instructor: Mikel G. Edwards, Ph.D.
Class and business links can be found in
the "Managers'
Forum" at: http://www.eastwest-global.com/managers/forum.htm
Course Description and Goals:
This course is a general survey of the importance
of cultural differences in global commerce. It is designed to help
you gain valuable insights into understanding, cooperation with, and motivating
people from various cultures.” Leadership strategies will be presented
to help you acquire the awareness and expertise needed to communicate and
succeed in international business. Class participation, thoughtful
communication and effective writing are important skills needed to successfully
complete this course.
Course Requirements:
All students registered in this class will be
required to complete the following assignments. Being on time is important.
All assignments that are not completed on time will be marked down.
Email should not be used for final assignments.
Course Journal (due
July 28th, 25%):
Each student is required to create a journal.
This journal will include all the important information
the student collects during the course. The following are some examples
of possible section you may wish to create and tab:
Class Handouts (with hand written or typed
comments),
Presentation Documents (both yours and
other students with notes on presentation),
Hard Copies of email communications (both
yours, other students' & the instructor's ),
Research Data (print publications, internet,
other media),
Research Paper, findings, presentation
comments and suggestions,
Reviews hard-copies and follow-up email
comments from the instructor,
Class Notes, & anything else relevant
to the subject or of special interest to you.
Seven Reviews::
1) Book Review
choose one of the following (due June 21st,
5%)
Axtell, Roger E., Dos and Taboos of Humor Around
the World: Stories and Tips for Business
and Life, (January 1999) John Wiley & Sons; ISBN: 0471254037;
Ricks, David A., Blunders in International
Business, 3rd edition (January 2000) Blackwell Pub;
ISBN: 0631217762;
2) Review a business case study on managing cultural differences of your personal choice(due June 27th, 5%). Use this opportunity to read and focus on your rearch project discussed in the next section below. Qualify your choice with the instructor.
3) Review and critique
of non-U.S. produced business radio(due June 30th, 5%).
A good place to start on the internet is: www.web-radio.com/,
www.wrn.org/, www.radiotower.com/. You will need to work from
a computer that has Real Audio software. If you don't personally
have a computer that will do this the computer centers in the library and
here in the Business School both do. To use SLU machines you are
likely to need to get walkman type headphones.
4) Book Review of
your choice published on or after January 2000 (due July 5th, 5%).
Use this opportunity to read and focus on your
rearch project discussed in the next section below. Qualify your
choice with the instructor.
5) Review a full length International film (in most cases non-Hollywood/non-English) which in your judgment illustrates the complexities of international business and managing cultural difference (due July 12th, 5%). Qualify your choice with the instructor.
6) Review a business case study on managing cultural differences of your personal choice (due July 19th, 5%). Select a case in your own area of interest and then qualify it with the instructor.
7) Review a website on the worldwide web which in some fashion deals with the issue of managing cultural difference in international business (due July 26th 5%). Provide the complete internet link addresses with your documentation. Qualify your choice with the instructor.
Each of the above six reviews should be submitted on or before the due date by email not using an attachment. The subject line of your email should begin with your name followed by the subject. For example if I were submitting a review the subject line would look like "Mikel Edwards ~ First Review ~ Blunders in International Business." Each review should be limited to one page, begin with a title and your name, followed with your text and then concluding with bibliographic reference. Where appropriate provide the complete internet link addresses. Those reviews that are particularly useful in addressing the subject of the class will be posted in the Managers' Forum section at http://www.eastwest-global.com/. Keep a "hard" copy of each review in your course journal.
Examination (July 8th, 20%) All students will take a closed book/open journal essay examination. Hand written exams will be accepted ONLY if completed in exam blue books. Exam blue books are available at the St. Louis University Book Store. Exam questions.
Class Presentation(due
July 14th & 22th ) &
Research Paper (due
July 28th, 20%)
Each student is required to complete a research
paper, of not more than 10 pages excluding references, on a topic
approved by the instructor. This work should demonstrate a level
of scholarly analysis that goes beyond simple interpretive review.
Please use Times New Roman – size 12 font only. One's home country/culture
should not be the principle focus of your study. Your paper should
focus on some aspect of managing cultural differences in a context that
is of particular interest to you or of value to your company. Your
work might analyze the reasons for failure or success in a specific global
business relationship or concentrate on finding solutions to a new problem
you or your company face. You may wish to research an international
business case. You should however focus on some aspect of managing
cultural differences that has value to you personally. Beginning
on July 14th you should be prepared to make a brief presentation on the
subject of your paper. This presentation should be from five to ten
minutes long followed by questions from the class. Please email a
draft abstract of your topic to me by June 20th. A final copy of
a revised abstract should be made available to all when you make your presentation.
In your research paper please include footnotes at the bottom of each page
and a full list of references and other documentation as appendixes.
Useful Reading:
This listing has been completely redeveloped for 2000. It is
in chronological order with the most current provided first. The
ISBN permits you to order the book from any location.
A link to information about the book at amazon.com is also provided
to save you time. Focus on an area of value to you rather than
try to read all of this material in the next few weeks.
Managing Cultural Differences
(Managing Cultural Differences Series) Required
Text
by Philip Harris, Robert T., Ph.D. Moran
Hardcover 5th edition (June 7, 2000)
Gulf Pub Co; ISBN: 0877193452
This item will be published on June 7, 2000.
Other Editions: Hardcover, Paperback
http://www.amazon.com/exec/obidos/ASIN/0877193452/o/qid=959784311/sr=2-1/102-9544172-9872946
Blunders in International Business
by David A. Ricks Required
Text
Paperback - 172 pages 3rd edition (January 2000)
Blackwell Pub; ISBN: 0631217762;
Dimensions (in inches): 0.44 x 8.46 x 5.46
http://www.amazon.com/exec/obidos/ASIN/0631217762/qid=959799357/sr=1-1/102-9544172-9872946
The Globalization Reader
by Frank Lechner (Editor), John Boli (Editor)
Paperback - 400 pages (March 2000)
Blackwell Pub; ISBN: 0631214771;
Dimensions (in inches): 1.24 x 9.67 x 6.73
http://www.amazon.com/exec/obidos/ASIN/0631214771/ref=sim_books/102-9544172-9872946
Confucius Lives Next Door
by T. R. Reid
Paperback - 288 pages (March 28, 2000)
Vintage Books; ISBN: 0679777601;
Dimensions (in inches): 0.63 x 8.02 x 5.23
http://www.amazon.com/exec/obidos/ASIN/0679777601/qid=959792524/sr=1-1/102-9544172-9872946
Global Literacies : Lessons on Business Leadership and National
Cultures
by Robert Rosen (Editor), Patricia Digh, Carl Phillips
Hardcover - 409 pages (February 2000)
Simon & Schuster; ISBN: 0684859025;
Dimensions (in inches): 1.19 x 9.56 x 6.34
http://www.amazon.com/exec/obidos/ASIN/0684859025/ref=sim_books/102-9544172-9872946
When Cultures Collide
by Richard D. Lewis
Paperback - 500 pages Revised edition (February 2000)
Nicholas Brealey; ISBN: 1857880870;
Dimensions (in inches): 1.39 x 9.08 x 6.16
http://www.amazon.com/exec/obidos/ASIN/1857880870/o/qid=959791732/sr=2-1/102-9544172-9872946
World View : Global Strategies for the New Economy (The
Harvard Business Review
Book Series)
by Jeffrey E. Garten (Editor)
Hardcover - 340 pages (February 2000)
Harvard Business School Press; ISBN: 1578511852;
Dimensions (in inches): 1.21 x 9.55 x 6.52
http://www.amazon.com/exec/obidos/ASIN/1578511852/ref=sim_books/102-9544172-9872946
Wisdom of the CEO: 29 Global Leaders Tackle Today's Most Pressing
Challenges
by G. William Dauphinais, Grady Means, Colin Price, Klaus Schwab (Introduction)
Hardcover - 384 pages 1 edition (January 5, 2000)
John Wiley & Sons; ISBN: 0471357626;
Dimensions (in inches): 1.18 x 9.31 x 6.29
http://www.amazon.com/exec/obidos/ASIN/0471357626/ref=sim_books/102-9544172-9872946
International Business Etiquette, Latin America:
What You Need to Know to Conduct Business Abroad With Charm and Savvy
by Ann Marie Sabath
Paperback - 224 pages (December 1999)
Career Press; ISBN: 1564144291;
Dimensions (in inches): 0.50 x 9.03 x 6.01
http://www.amazon.com/exec/obidos/ASIN/1564144291/ref=sim_books/102-9544172-9872946
International Business Etiquette Europe:
What You Need to Know to Conduct Business Abroad With Charm and Savvy
by Ann Marie Sabath
Paperback - 317 pages (July 1999)
Career Press; ISBN: 156414397X;
Dimensions (in inches): 0.72 x 9.00 x 6.05
http://www.amazon.com/exec/obidos/ASIN/156414397X/ref=sim_books/102-9544172-9872946
Breaking Through Culture Shock:
What You Need to Succeed in International Business
by Elisabeth Marx
Hardcover - 233 pages (May 1999)
Nicholas Brealey; ISBN: 1857882202;
Dimensions (in inches): 0.96 x 6.36 x 9.53
http://www.amazon.com/exec/obidos/ASIN/1857882202/ref=sim_books/102-9544172-9872946
Global Explorers : The Next Generation of Leaders
by J. Stewart Black, Allen J. Morrison, Hal B. Gregersen
Hardcover - 288 pages 1 edition (May 1999)
Routledge (now part of TAYFR); ISBN: 0415921481;
Dimensions (in inches): 1.00 x 9.24 x 6.32
http://www.amazon.com/exec/obidos/ASIN/0415921481/ref=sim_books/102-9544172-9872946
Do's and Taboos of Humor Around the World:
Stories and Tips from Business and Life
by Roger E. Axtell
Paperback - 256 pages (January 1999)
John Wiley & Sons; ISBN: 0471254037;
Dimensions (in inches): 0.67 x 9.00 x 6.02
http://www.amazon.com/exec/obidos/ASIN/0471254037/ref=sim_books/102-9544172-9872946
Multicultural Management 2000:
Essential Cultural Insights for Global Business Success
(Managing Cultural Differences Series)
by Farid, Ph.D. Elashmawi, Philip R., Ph.D. Harris
Hardcover - 308 pages Revised edition (May 1998)
Gulf Pub Co; ISBN: 0884154947;
Dimensions (in inches): 0.93 x 9.24 x 6.27
http://www.amazon.com/exec/obidos/ASIN/0884154947/qid%3D959791452/102-9544172-9872946
Riding the Waves of Culture:
Understanding Cultural Diversity in Global Business
by Alfons Trompenaars, Charles Hampden-Turner, Fons Trompenaars
Hardcover 2nd edition (February 1998)
Irwin Professional Pub; ISBN: 0786311258;
Dimensions (in inches): 0.98 x 9.29 x 6.30
http://www.amazon.com/exec/obidos/ASIN/0786311258/ref=sim_books/102-9544172-9872946
The Global Advantage:
How World Class Organizations Improve Performance
Through Globalization
by Michael J. Marquardt
Hardcover - 266 pages (November 1998)
Gulf Publishing Company; ISBN: 0884153584;
Dimensions (in inches): 0.92 x 9.36 x 6.25
http://www.amazon.com/exec/obidos/ASIN/0884153584/ref=sim_books/102-9544172-9872946
Navigating Cross-Cultural Ethics:
What Global Managers Do Right to Keep from Going Wrong
by Eileen Morgan
Paperback - 200 pages (November 1998)
Butterworth-Heinemann (Trd); ISBN: 0750699159;
Dimensions (in inches): 0.45 x 9.20 x 6.04
http://www.amazon.com/exec/obidos/ASIN/0750699159/ref=sim_books/102-9544172-9872946
Riding the Waves of Culture:
Understanding Cultural Diversity in Global Business
by Alfons Trompenaars, Charles Hampden-Turner, Fons Trompenaars
Hardcover 2nd edition (February 1998)
Irwin Professional Pub; ISBN: 0786311258;
Dimensions (in inches): 0.98 x 9.29 x 6.30
http://www.amazon.com/exec/obidos/ASIN/0786311258/ref=sim_books/102-9544172-9872946
Golden Arches East : McDonald's in East Asia
by James L. Watson (Editor)
Paperback - 280 pages (January 1998)
Stanford Univ Pr; ISBN: 0804732078;
Dimensions (in inches): 0.63 x 8.50 x 5.55
http://www.amazon.com/exec/obidos/ASIN/0804732078/o/qid=959800197/sr=2-1/102-9544172-9872946
Gestures : The Do's and Taboos of Body Language Around the World
by Roger E. Axtell, Mike Fornwald (Illustrator)
Paperback - 256 pages Revised edition (January 1998)
John Wiley & Sons; ISBN: 0471183423;
Dimensions (in inches): 0.70 x 8.96 x 6.01
http://www.amazon.com/exec/obidos/ASIN/0471183423/ref=sim_books/102-9544172-9872946
Transcultural Management : A New Approach for Global Organizations
(Jossey-Bass Business & Management Series)
by Atsushi Funakawa, Atusushi Funakawa
Hardcover - 224 pages 1 Ed edition (October 1997)
Jossey-Bass Publishers; ISBN: 078790323X ;
Dimensions (in inches): 0.82 x 9.17 x 6.16
http://www.amazon.com/exec/obidos/ASIN/078790323X/ref=sim_books/102-9544172-9872946
The Transplanted Executive:
Why You Need to Understand How Workers in Other Countries
See the World Differently
by P. Christopher Earley, Miriam Erez (Contributor)
Hardcover (May 1997)
Oxford Univ Press; ISBN: 019508795X;
Dimensions (in inches): 0.86 x 9.57 x 6.41
http://www.amazon.com/exec/obidos/ASIN/019508795X/qid%3D959791269/102-9544172-9872946
Do's and Taboos Around the World for Women
in Business
by Roger E. Axtell (Editor), Tami Briggs, Margaret Corcoran
Paperback - 252 pages 1 edition (March 18, 1997)
John Wiley & Sons; ISBN: 0471143642;
Dimensions (in inches): 0.71 x 8.97 x 6.05
http://www.amazon.com/exec/obidos/ASIN/0471143642/o/qid=959788043/sr=8-2/102-9544172-9872946
Cultures and Organizations:
Software of the Mind Intercultural Cooperation and Its Importance
for Survival
by Geert Hofstede
Paperback - 279 pages Revised edition (January 1997)
McGraw-Hill; ISBN: 0070293074;
Dimensions (in inches): 0.82 x 9.02 x 5.94
http://www.amazon.com/exec/obidos/ASIN/0070293074/ref=sim_books/102-9544172-9872946
International Dimensions of Organizational Behavior
by Nancy J. Adler
Paperback - 336 pages 3rd edition (July 1996)
South-Western Pub; ISBN: 0538861363;
Dimensions (in inches): 0.55 x 9.14 x 6.42
http://www.amazon.com/exec/obidos/ASIN/0538861363/ref=sim_books/102-9544172-9872946
A Manager's Guide to Globalization:
Six Skills for Success in a Changing World
by Stephen H. Rhinesmith
Hardcover - 256 pages 2nd edition (June 1996)
Amer Soc for Training & Development; ISBN: 0786305452;
Dimensions (in inches): 1.04 x 9.29 x 6.29
http://www.amazon.com/exec/obidos/ASIN/0786305452/ref=sim_books/102-9544172-9872946
Managing Cultural Differences (The Managing Cultural Differences
Series)
by Philip R., Ph.D. Harris, Robert T., Ph.D. Moran
Hardcover - 402 pages 4th edition (March 1996)
Gulf Pub Co; ISBN: 0884154653;
Dimensions (in inches): 1.10 x 10.13 x 7.24
Other Editions: Paperback
http://www.amazon.com/exec/obidos/ASIN/0884154653/o/qid=959784311/sr=2-2/102-9544172-9872946
Management Worldwide:
The Impact of Societal Culture on Organizations Around the Globe
(Penguin Business)
by David J. Hickson, Derek Salman Pugh (Contributor)
Paperback - 307 pages Reprint edition (January 1996)
Penguin USA (Paper); ISBN: 0140149813;
Dimensions (in inches): 0.74 x 7.74 x 5.03
http://www.amazon.com/exec/obidos/ASIN/0140149813/ref=sim_books/102-9544172-9872946
Kiss, Bow, or Shake Hands: How to Do Business in 60 Countries
by Terri Morrison, Wayne A. Conaway, George A. Borden, Hans Koehler (Preface)
Paperback - 440 pages 1st edition (April 1995)
Adams Media Corporation; ISBN: 1558504443;
Dimensions (in inches): 1.29 x 9.98 x 7.04
http://www.amazon.com/exec/obidos/ASIN/1558504443/ref=sim_books/102-9544172-9872946
Do's and Taboos of Using English Around the World
by Roger E. Axtell, Mike Fornwald (Illustrator)
Paperback - 224 pages (April 1995)
John Wiley & Sons; ISBN: 0471308412;
Dimensions (in inches): 0.64 x 8.99 x 6.02
http://www.amazon.com/exec/obidos/ASIN/0471308412/ref=sim_books/102-9544172-9872946
The Do's and Taboos of International Trade : A Small Business
Primer
by Roger E. Axtell
Paperback - 336 pages Revised edition (April 1994)
John Wiley & Sons; ISBN: 0471007609;
Dimensions (in inches): 0.90 x 8.97 x 5.98
http://www.amazon.com/exec/obidos/ASIN/0471007609/ref=sim_books/102-9544172-9872946
Do's and Taboos Around the World
by Roger E. Axtell (Editor)
Paperback - 208 pages 3rd edition (June 1993)
John Wiley & Sons; ISBN: 0471595284;
Dimensions (in inches): 0.74 x 9.19 x 6.24
http://www.amazon.com/exec/obidos/ASIN/0471595284/ref=sim_books/102-9544172-9872946
Do's and Taboos of Hosting International Visitors
by Roger E. Axtell
Paperback - 236 pages (March 1990)
John Wiley & Sons; ISBN: 0471515701;
Dimensions (in inches): 0.64 x 8.92 x 5.96
http://www.amazon.com/exec/obidos/ASIN/0471515701/ref=sim_books/102-9544172-9872946
Other learning materials as assigned in class.
